What Is A VoIP Phone System?
Thankfully, the era of tangled phone lines and exorbitant overseas call charges is over. VoIP uses the internet to make calls, transcending geographical boundaries and slashing costs for businesses. But VoIP isn’t just about making calls; it also integrates video conferencing, messaging, and more, acting as a holistic communication solution for modern businesses. In recent years, VoIP technology has expanded and become far more sophisticated to meet the needs of all the employees working remotely. Now that many businesses and their employees are still embracing remote working arrangements, VoIP is a valuable tech tool that enables better collaboration and efficiency.
How Can VoIP Phone System Support Help me?
At Grassroots IT, we focus on app solutions that cater to your immediate needs as well as align seamlessly with your long-term business strategy.
Our team possesses in-depth knowledge and expertise when it comes to the capabilities of VoIP Phone Systems. Here’s how our support can enhance your business.
Cost-Effective Communication
VoIP phone systems often come at a fraction of the cost of traditional phone services. This means significant savings, especially for businesses that deal with international communication. However, choosing the wrong VoIP system can mean your business could be paying too much. Grassroots IT can help businesses to find and optimise the right VoIP systems for their needs.
Optimised VoIP Set Up & Integration
Grassroots IT is here to assist businesses with their entire VoIP phone system set-up, from selecting the ideal VoIP service provider to the seamless implementation and configuration across your organisation. Modern VoIP service providers also offer a diverse variety of features beyond just voice calls. We can help you find the right provider and services for your needs, ensuring you capitalise on features like video conferencing and in-depth call analytics.
Reduced Downtime
With the right provider and service, your VoIP phone systems can guarantee reduced downtime, ensuring that your business is always reachable. We can help you organise for calls to be forwarded to mobile devices or alternate numbers, even during power outages or comms failures.
Why Choose Grassroots IT?
Here’s why partnering with us as your VoIP Service Provider is the best choice for your business.
The Grassroots IT Difference
With Grassroots IT as your IT solutions partner, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24x7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Field Services support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
What is the primary difference between traditional phone lines and VoIP?
VoIP uses the internet for calls, allowing for more functionalities and often resulting in reduced costs.
Is VoIP suitable for businesses of all sizes?
It certainly is. Our expert team have installed a range of VoIP phone systems for small businesses as well as larger companies. VoIP offers scalable solutions that can be tailored to your specific needs, no matter the size of your business.
What sort of internet connection do I need for effective VoIP communication?
While VoIP can work on various internet connections, a stable, high-speed connection is recommended for the best call quality and seamless functionality.
