Why Use Microsoft SharePoint?
Microsoft SharePoint is a dynamic sharing and storage platform. But that’s not all. It’s also a powerful collaborative system that enables you to create and manage intranet portals, manage and customise content, and even develop websites. SharePoint also seamlessly integrates with many Microsoft products and third-party applications. Our SharePoint support helps you obtain an in-depth understanding of the vast functionalities of the platform. This expertise won’t be generic, either; it will be tailored specifically to your business needs.
Why Do I Need Microsoft SharePoint Support?
At Grassroots IT, we focus on app solutions that cater to your immediate needs as well as align seamlessly with your long-term business strategy.
Here’s how our SharePoint Support services can enhance your business.
Tailored Solutions
Every business is different and operates differently as a result. Grassroots IT will get to know your business and understand your enterprise’s specific challenges and goals. Then, we’ll work to create customised SharePoint solutions that are truly aligned with your vision.
Proactive Monitoring & Maintenance
Our SharePoint support doesn’t end once we implement the system within your business. Our expert IT professionals are on call every hour of the day, allowing access to support whenever you need it. With the digital realm constantly evolving, staying updated is crucial. We’ll proactively monitor your SharePoint environment, ensuring it’s always updated, secure, and fully optimised for optimal performance.
In-Depth Training & Development
At Grassroots IT, empowering your team is a major component of our services. We believe there’s no point in installing and implementing new systems if staff are unaware of how to use these systems to their full potential. Our SharePoint Support includes dedicated training sessions, ensuring your team can navigate and utilise the platform effectively.
Why Choose Grassroots IT?
Here’s why partnering with us for your IT Procurement Services is the best possible choice for your business.
The Grassroots IT Difference
With Grassroots IT as your IT solutions partner, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24x7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Field Services support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
Why is SharePoint better than other collaboration platforms?
SharePoint offers a unique mix of content management, intranet capabilities, and advanced collaboration tools, all under the one easy-to-use system. Plus, by seamlessly integrating with your other Microsoft products, you can collaborate effortlessly within your business.
How complicated is the transition to SharePoint?
Migration can be intricate, which is why Grassroots IT’s expert SharePoint support is so important. We can offer you a smooth transition for your business so you can minimise disruptions and ensure the safety and security of your most important data and systems.
