Why Office 365?
Office 365 is so much more than just a suite of well-known applications. It also offers plenty of cloud-powered tools, such as Teams and SharePoint. These tools have the power to boost collaboration in your business. The team at Grassroots IT will make sure that you’re not just using applications but fully integrating them into your business processes.
Why Do I Need Office 365 Support?
At Grassroots IT, we focus on app solutions that cater to your immediate needs as well as align seamlessly with your long-term business strategy.
Here’s how our comprehensive Office 365 Support services can enhance and support your business.
Harness The Full Potential Of Applications
Any one of your staff members can jump onto an Office 365 application and use it every day. However, not everyone in your business will understand how to utilise these applications to their full potential. Our expert IT team can work closely with you to develop an in-depth understanding of your business, and how you need to use your applications. From there, we’ll provide training and support for your team to ensure that they are utilising Office 365 to their best advantage.
Tailored Solutions
Every business has its own distinct requirements. Grassroots IT doesn’t offer a standard one-size-fits-all solution. Instead, we analyse your requirements and tailor our Office 365 support to perfectly fit your business model.
Rapid Response
Even brief periods of system downtime can cost your business money. Our expert team understand just how valuable every moment is, minute comes to your business. For that reason, they are always on standby. If you face any issues with Office 365, we’re just a call away, offering 24/7 support. The Grassroots IT team are quick, efficient, and effective.
Why Choose Grassroots IT?
Here’s why partnering with us for your Office 365 Support is the strategic choice for your business.
The Grassroots IT Difference
With Grassroots IT as your IT solutions partner, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24x7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Field Services support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
What is the main difference between Office 365 and Microsoft 365?
Both Microsoft 365 and Office 365 are created by Microsoft. The difference is that Office 365 primarily focuses on productivity tools like Word, Excel, and PowerPoint. In contrast, Microsoft 365 is the umbrella platform that includes Office 365. It also features additional tools such as Windows 10 and Enterprise Mobility + Security.
Can I migrate my existing data and emails to Office 365?
Certainly; we specialise in helping businesses to transition to Office 365. Our Office 365 support includes assisting businesses with seamless migrations. We can collaborate with your team to ensure that any existing data, emails, and configurations are transferred securely without any issues.
Is Office 365 suitable for small businesses?
Yes. Office 365 is suitable for businesses of all sizes. It also has a huge potential for scalability, meaning it can grow with your business. This ensures that you’ll always have the tools you need without the big price tag.
Can you provide training on how to use Office 365?
Definitely. Grassroots IT believes in empowering your team. As part of our Office 365 support, we offer training sessions to ensure your team can fully leverage the tools available to them.
