Apple have now decided that iOS 10 will no longer support PPTP VPN connections. This means that anyone connecting to their iPhone/iPad hotspot, using PPTP, won’t be able to establish their VPN connection unless they use a different protocol.
Why won't it connect anymore?
A protocol is a specific set of rules that the computers use to communicate. PPTP (Point-to-Point Tunneling Protocol) is a specific type of protocol for a VPN (Virtual Private Network) connection. While PPTP has been a default for many users, it has been described as an old, insecure protocol and if possible, users should try to use a different protocol.
Who does this affect?
A VPN connection allows a laptop or computer that is physically located outside of a network to act as if it is a part of the network. This allows people who work remotely to access data and resources that you would normally need to be in the office to access. So anyone who normally works remotely using an Apple device using iOS 10, will no longer be able to connect to their office network.
How do I change VPN protocol?
Changing the VPN configuration setting to a different protocol on your iPhone or iPad is quite simple.
- Go to the Settings app
- Scroll down and click on General
- Scroll down and click on VPN
- Fill in the information
For a more in-depth guide click here.
However the network your VPN connects into must also support a different protocol. Talk to your company's tech support to work out a solution that best works for you.